To update the software on your RoomWizards you can use the Steelcase IoT Admin Portal. Software updates can be pushed to a single device or multiple devices using groups or global settings.
The RoomWizard device has two different components that need updates:
- Software - a system of components that make up the user interface that runs on the device and provides RoomWizard functionality.
- Firmware - the operating system that is running on the device in the background.
These pieces are updated at different intervals and therefore new versions will not always be available for both. The process to update both is the same and this guide walks through the software update process.
To begin, either select a single device, group of devices or click on Global Settings and then click on the Software tab.
Here you will see the updates broken up into two categories: Software and Firmware. RoomWizard software is made up of four different components:
If you are viewing software updates at the device level you will see a list of currently installed versions of both the software and firmware. You will also see the latest available versions of each piece of software as well as whether or not they are up to date.
If you are viewing software updates at the group or global level you will only see the latest available version as well as whether or not an install is available.
To update all components that have an available update click the Install button. If you install updates at the group or global level the Admin Portal will only push them to devices that need updates.
Once the update has been initiated the RoomWizard device will reboot while it is updating. This process should take around 5 minutes per device.
In addition to manually pushing updates to any number of RoomWizards, you can also use the Admin Portal to schedule updates.
Like manual updates, scheduled updates can be applied at the device, group or global level. To begin select a single device, group of devices or click on Global Settings and then click on Schedule Updates.
Your options are to schedule updates on nightly, weekly, or monthly cadences. For all of these, you must also specify the start time you would like the Admin Portal to check for updates and push them to devices. This time is based on the local time of the device.
Once you have selected the cadence of your automatic updates click Save to commit the changes.
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