For full mounting and install instructions please see the attached documentation.
The two attached guides are for both NEW and RETROFIT RoomWizard installations.
Steelcase define these installation types as the following:
NEW: Any install that is not using existing RoomWizard II (RW20) mounting hardware.
RETROFIT: Any install that will be re-using either a RoomWizard II (RW20) universal mount or VIA mount.
Please make sure you are following the right instructions.