❗️ Service Tech Recommended ❗️
To download the Troubleshooting Guide, click here.
1. Test Individual Lifting Columns
Follow the Test individual Lifting Columns steps to verify the Lifting Column, Controller, Low-Voltage Cables and Power Cord are functional.
2. Plug-in Cables
Keep the Low-Voltage Cable of leg 1 plugged into Port 1, and plug-in the Low-Voltage Cable of leg 2 in Port 2.
3. Adjust Lifting Columns
- Adjust the Lifting Columns all the way up and down.
- Repeat with leg 3 plugged into Port 3, if necessary.
4. If the Lifting Column does not move
If the Lifting Column plugged into Port 2 or Port 3 does not move, replace the defective Control Box.
5. Synchronize Desk
After the Control Box is replaced, synchronize the desk.